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Last month (December 24) 421 parent/carers & young people accessed our service which led to a total of 2,026 emails, contact forms, telephone calls & meetings. Contact us if you need our advice and support.  

Attendance

Some children may not be able to attend school for health reasons, for long term or intermittent periods.

Emotional Based School Avoidance

Guidance on the steps you can take if your child is experiencing anxiety around going to school.

Reduced Timetables Guidance

Guidance around how reduced timetables should be managed.

Penalty Notices

What to do if you receive a penalty notice.

Children and Young People with Medical Needs

Guidance on how education settings should support children/young people who have medical needs and information about individual health care plans.